M2M FEATURE

September 25, 2012

QBE Undertakes Telematics Pilot for NEAS

The Motor Risk Management group at QBE will be showcasing its revolutionary telematics system. The pilot will be carried out for the North East Ambulance NHS Foundation Trust.

The telematics system will be initially installed on 30 front line accident and emergency vehicles, 10 rapid response vehicles and 10 patient transport service vehicles.

The initial offering will ensure utilization of the telematics system by nearly 1500 drivers.

"QBE is a leading insurer of ‘blue-light’ vehicles in the U.K.,” Doug Jenkins, Practice Leader, Motor Risk Management Services at QBE, said in a statement. “Data provided by the on-board system will allow our Risk Management team and the Ambulance Service to work together to analyze driver behavior with a view to reducing the number of larger claims and accidents when responding to emergency calls. Two years ago we worked closely with NEAS to install an on-board camera system. The new telematics device is the latest technology and offers more advanced data and monitoring. If the six-month pilot proves successful we aim to be able to use this technology with other similar clients."

QBE will be using technology from Ortus for the pilot. The telematics system, which offers positioning accurateness less than 50cm, can record timings, fuel and fuel station utilization, patient journey data, blue light utilization, vehicle off road time, tail lift maintenance cycles, speed and brake usage.

Organizations can therefore track an increased quantity of real-time and past information, especially when a vehicle has met with an accident, ensuring improved servicing.

"We're excited by the benefits that this new technology promises to bring to managing our fleet of vehicles,” said Alan Gallagher, head of Risk and Claims at NEAS. “We expect that costs associated with fuel consumption, vehicle maintenance and claims will diminish over time as we learn from the insight the telematics system provides and, by looking at driver behavior. It is hoped that this technology can lead to significant future savings, thereby reducing the pressures on other areas.”

“The pilot is therefore of great importance in ensuring the ongoing financial health of the Trust."

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Edited by Braden Becker


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